Cannot start the game after update

DWQA QuestionsCategory: Updates and new DLC'sCannot start the game after update
Evie asked 3 weeks ago

Hey!
I installed the latest update, 1.68.154.1020, and now the game won’t start. It says some files are missing. I get two error windows:

  • “The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem.”
  • “The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem.”

I first download the torrent, installed it manually and after the error I tried installing it with the updater but it’s the same.

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5 Answers
Tarac Staff answered 3 weeks ago

It looks like you’ve never played the Sims 4 on that computer
Both files are part of vcredist, download THIS FILE, extract with winrar and run all four programs.
 
 

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mia answered 3 weeks ago

Too bad, my game is broken, it works fine with the previous update, i downloaded snowy escape wiht the update and it shows the error above, i tried the vcredist file but still it makes the 0xc000007b error. Do you have anything to solve this problem? I’m gonna try to be back on the previous update if it’s possible. I am so sad

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mia answered 3 weeks ago

It works again with the previous version, I don’t know what happened. I didn’t download my sims game here and maybe our files are not compatible. But still thank you for your hard work, 

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Luna answered 1 week ago

The same error happened with me. Download those missing files from the cand right click on The sims 4, click open file location and place the downloaded files there. I tried it worked.

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Luna answered 1 week ago

I’m sorry that I spelled the words incomplete in the answer I just gave. this is what you have to do now.
Download the missing files from Chrome or any other browser and right click The sims 4, click open file location and place the downloaded files there. i tried it and it worked.

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